An industrial pumps manufacturer improved its operational efficiency with a fully integrated digital transformation.

Industry: Industrial Pumps Manufacturing
Size: Global, Mid-Market
Type: Family-run, Independent Company
Engagement: Consulting Services

About

Family-operated company, specializing in developing and manufacturing high-quality pumps

With a global team of around 300 dedicated employees, the company diligently focuses on catering to the individual needs of its customers, ensuring tailored solutions and optimal satisfaction.

The essence of Brinkmann Pumps lies in its commitment to delivering products marked by superior performance, efficiency, and longevity. The company’s in-house product development department stands as a pillar, enabling short reaction times to client requirements and ensuring the creation of products that meet the highest standards of quality and reliability.

By placing user needs at the forefront of its operations, Brinkmann Pumps strives to provide solutions that are not only innovative but also reflect the company’s rich legacy of diligence, expertise, and steadfast customer-centric approach. The company’s unwavering dedication to its customers makes it a preferred partner for a wide range of diverse industrial needs.

Challenge

Brinkmann Pumps was undergoing a leadership transition, which necessitated a seamless handover and alignment of the new leadership with the company’s vision, mission, and operational goals.

In parallel, rising operational costs and departmental inefficiencies were impacting the overall productivity and profitability of the company.

Solution & Results

In partnership with Brightly, Ascension Group International supported a leadership transition for Brinkmann Pumps.

An initial discovery was conducted to evaluate the state of the business in key areas including accounting, human resources, IT, supply chain, order management, and sales enablement. After the discovery phase, Ascension Group International recommended integrating Team-as-a-Service support to help Brinkmann Pumps rapidly achieve its goals.

Results:

After working with Ascension Group International and Brightly, Brinkmann Pumps annual revenue grew while also significantly improving EBITA performance. Organizational cost efficiencies and a focus on customer experience led to foundational improvements which enabled Brinkmann Pumps to post the best sales and profit quarter in the company’s history.

Conclusion

Brinkmann Pumps aligned its operational strategies with its overarching goals swiftly.

Amidst a crucial leadership transition and operational challenges, Brinkmann Pumps embarked on a transformational journey with Ascension Group International and Brightly to align new leadership visions and overcome organizational inefficiencies. The approach included a comprehensive discovery phase focusing on key business areas, revealing critical insights to create a roadmap for organizational enhancement.

Ascension Group International’s solution, integrating Team-as-a-Service support, allowed Brinkmann Pumps to align its operational strategies with its overarching goals swiftly. This strategic alignment and operational overhaul helped offset the company’s organizational costs by over $1M, which laid the foundation for unprecedented sales and profit metrics, marking the most prosperous quarter in Brinkmann Pumps’ history.

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