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How to conduct a competitive analysis for your business

Is it time for a competitive analysis?

When was the last time you performed a competitive analysis for your business?

In today’s market, it doesn’t matter if you have the best product or service on the planet. To gain a true edge over your competitors, you must outmaneuver them. That means spotting trends and predicting customer demands before they go mainstream. 

One of the first places we begin with our clients is the analysis phase, to equip them with a battle-tested strategy to dominate their markets. 

How to conduct a competitive analysis for your business

What a competitive analysis isn’t

A competitive analysis isn’t just about knowing who you’re up against. It isn’t about obsessing over the competition or copying what they’re doing. 

It’s about uncovering hidden opportunities, spotting threats before they blindside you, and refining your strategy so you’re always ahead of the curve.

It’s about knowing exactly where you stand in the market, uncovering hidden opportunities, and sharpening your strategy so you’re always a step ahead. 

First, identify your competitors

You can’t analyze your competitors if you don’t know who they are. Nor do you want to spend time and resources analyzing the wrong brands.

So, how do you know you’re on the right track?

Some competitors will be easy to spot. The ones ranking at the top of Google, showing up in ads, or consistently popping up in conversations with customers. But others might be flying under the radar, quietly gaining traction while you’re focused elsewhere. 

A quick way to find them is to search industry keywords, check online directories, and listen to customer feedback about where else they shop.

Gather intel 

Once you have a list of competitors, the next move is to begin gathering information. You need to understand how they position themselves in the market, whether they focus on affordability, luxury, sustainability, or cutting-edge innovation. 

Their pricing strategy can tell you a lot. Are they going for low-cost volume, premium exclusivity, or value-added services? Pay attention to their marketing channels, too. Are they dominating social media, running aggressive paid ads, or leveraging influencer partnerships? 

And most importantly, what kind of customer experience do they provide? Reviews, complaints, and direct customer feedback can expose weaknesses you can capitalize on.

Big companies do this all the time. Take Tesla, for example. They constantly monitor competitors like Ford and Rivian, analyzing their pricing, production capacity, and battery technology to ensure they stay ahead in the EV market. 

Find the gaps

Once you’ve gathered the data, it’s time to make sense of it. A simple SWOT analysis is one of the best ways to do this. What do your competitors excel at? Where are they struggling? What gaps exist in the market that you could fill? 

This process helps you see where your business can shine and where you need to step up.

But staying competitive isn’t just about watching other companies; it’s also about tracking industry trends and customer behavior. Consumer preferences shift constantly.

Consider the following:

  • Are people moving toward subscription models? 
  • Are they prioritizing sustainability? 
  • Are new technologies disrupting your industry? 
  • Are new materials changing the quality or economics of your manufactured products?

The businesses that stay ahead are the ones keeping a close eye on these shifts and adapting before they become mainstream. For example, companies that ignored the rise of ecommerce lost massive market share to those who embraced it early.

Evaluate external forces 

Competitive analysis also means understanding external forces that could impact your business. Market shifts don’t happen in a vacuum. They’re driven by technology, sustainability, regulation, geopolitics, and more.

If you’re not paying attention to these forces, you risk being caught off guard while more agile competitors adapt and seize new opportunities.

Consider how entire industries have been disrupted:

  • Technology: The rise of the digital ecosystem completely transformed business models. Blockbuster was a giant, until Netflix capitalized on streaming.
  • Sustainability: The auto industry’s shift to hybrid and EVs changed the playing field for traditional manufacturers.
  • Regulation: The legalization of medical and recreational cannabis has forced businesses to navigate entirely new compliance landscapes.
  • Geopolitics: The manufacturing sector has experienced waves of offshoring, and now reshoring, reshaping the way an entire industry operates. 

Ignoring these shifts makes you reactive and vulnerable. The companies that anticipate change and adapt first will dominate the next era of their industries.

Be proactive

Of course, all of this information is useless if you don’t act on it. The real power of competitive analysis comes from using these insights to refine your strategy. 

Maybe your pricing needs to be adjusted to undercut competitors who are overcharging. Maybe your marketing should double down on a channel where your rivals are weak. Maybe your product needs an upgrade to include features that customers want but aren’t getting elsewhere.

It’s not just about reacting to what others are doing but proactively setting the pace.

The biggest mistake businesses make is treating competitive analysis as a one-time event. Markets evolve, customer needs shift, and new competitors emerge constantly. 

The only way to stay ahead is to make this an ongoing process and become a business that doesn’t just compete, but takes the lead.